Kara Boro
Customer Care for Mama Bear Legal Forms
- Role
- Customer Care at Mama Bear Legal Forms
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Kara Boro
Professional Summary Dedicated and customer-focused professional with over 14…
Experience
Customer Care
Mar 2024 — Present · Elkhorn, NE, US
Answer customer inquiries via phone or email; resolving issues & complaints with empathy and professionalism; providing product or service information; process orders or refunds; update customer records, escalating complex issues to higher-level support; follow up with customers to ensure satisfaction and maintain knowledge of products, policies, and FAQs.
Education
Bellevue University
Master of Business Administration (M.B.A.), Business Administration and Management, General
2006 — 2008
A-H-S-T High School
General - HS Diploma, General Studies
1994 — 1998
College of Saint Mary
Bachelor of Arts (B.A.), Paralegal Studies
2001 — 2004
Skills
- Crm
- Legal Research
- Litigation Support
- Leadership
- Training
- Workers Compensation
- Business Process Improvement
- Healthcare
- Health Insurance
- Management
- Team Building
- Claim
- Insurance
- Business Analysis
- Outlook
- Process Improvement
- Negotiation
- Contract Management
- Probate Law
- Customer Service
- Contract Negotiation
- Legal Writing
- Subrogation
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