Pawan Kapri
Guest Services- Hotel Operations @Carnival Cruise Line
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WORK HISTORY
Guest Services- Hotel Operations @Carnival Cruise Line
Miami, FL, US
EDUCATION
Madurai Kamaraj University
Bachelor of Science - BS, Hotel/Motel Administration/Management
Manipal University Jaipur
MBA
Army Public School Bareilly
bachelor, Commerce
ABOUT PAWAN KAPRI
Approachable Guest Service Associate with 3 years of comprehensive experience working in full-service hotels. Focused on delivering high-quality guest experiences and building guest relations. Communicative professional possessing warm personality and strong work ethic paired with expertise in customer relationship management and complaint handling and resolution. Dedicated Guest Service Associate committed to maintaining customer satisfaction and contributing to company\'s success. Outgoing and polite professional possessing strong problem-solving and conflict resolution abilities paired with proficiency in Opera Software. Offering 3 years and 2 Months background providing exemplary guest services such as handling guest concerns and complaints, facilitating concierge services and recommending local hot spots and attractions.
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