Kapoe J.
AWS Cloud Infrastructure | Enterprise Solutions
- Role
- Technical Account Manager at Amazon Web Services (AWS)
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Kapoe J.
I’m a technical project leader with over five years of experience leading cloud, infrastructure, and cross-functional technical initiatives at Amazon Web Services (AWS) and in highly regulated environments. My career has spanned IT service delivery, data center operations, customer-facing solution support, and project coordination for federal enterprise agencies.I specialize in bringing structure to complex technical efforts—whether that means supporting secure cloud environments, managing infrastructure deployments at scale, or aligning diverse stakeholders to deliver mission-critical outcomes. I’m equally comfortable translating requirements with engineers, collaborating across operations and product teams, or communicating project risks to non-technical partners.My background also includes project administration in the construction and energy sectors, as well as formal education in renewable energy and business strategy. This blend of experience allows me to pivot between IT program execution and physical infrastructure work, depending on organizational needs.I’m actively exploring project or program management roles in the IT, public sector, or construction space—particularly those that benefit from my technical fluency, operational mindset, and history of working in high-integrity environments.
Experience
Technical Account Manager
Jun 2022 — Present · Seattle, WA, US
Serve as the technical point of contact for enterprise accounts within the Worldwide Public Sector (WWPS), supporting secure cloud adoption and operational health across large-scale AWS environments.• Lead cross-functional initiatives to deliver scalable, resilient cloud infrastructure solutions, working with engineering, security, and product teams to meet mission-critical customer objectives.• Manage the full technical engagement lifecycle, from requirements gathering and architectural review to deployment oversight and risk mitigation.• Provide escalation support for complex systems issues while driving root cause analysis, automation efforts, and performance tuning.• Communicate technical concepts clearly to non-technical stakeholders, including compliance officers and executive sponsors.• Build strong, trust-based relationships with customer leadership while aligning service delivery with long-term cloud strategy.
Education
Stanford University
Professional Certificate, Energy Innovation and Emerging Technologies
2018 — 2018
University of Oregon
Bachelor of Arts (B.A.), Chinese, Business Minor
2005 — 2009
Punahou School
High School Diploma
Heriot-Watt University
Master of Science - MS, Renewable Energy Development
2016 — 2017
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