Kapil Chopra
Member Services @Scene+
Vancouver, BC, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2023 — Present
Member Services @Scene+
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Loyal and rewards program
SKILLS
Six SigmaContact CentersOutsourcingLeadership DevelopmentTeam ManagementCcnaCustomer Relationship Management (Crm)TrainingCustomer ServiceService Delivery ManagementEmployee EngagementBpoPerformance ManagementTransition ManagementStrategyCopcAudit to Measure Process EfficiencyCrmAccount ManagementFinancial ServicesService DeliveryFinancial Planning & Management New Account ImplementationsCustomer Experience Instilling Leadership SkillsWorkforce ManagementVendor ManagementBusiness Improvement StrategiesCustomer SatisfactionQuality AssuranceBusiness Process ImprovementManagementBusiness Process Outsourcing (Bpo)Problem SolvingOperations ManagementContinuous ImprovementEmployee Morale & Retention StrategiesGreen BeltCall Centers
ABOUT KAPIL CHOPRA
A seasoned Customer Success professional with over two decades of experience in…
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