Kapil Sharma
Fraud Investigation Specialist (Senior Associate) at EXL, Ex PwC, HSBC |Associate Member ACFE |Pursuing CFE, CAME, ISC² CC |Certified Six Sigma Yellow Belt and Scrum!
- Role
- Fraud Investigation Specialist at Exl (Senior Associate) (U s) at EXL
- Location
- South West Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Kapil Sharma
Hey there! I\'m all about three things: reading, understanding others, and helping them…
Experience
Fraud Investigation Specialist at Exl (Senior Associate) (U s)
Jun 2025 — Present · Gurugram, IN
Conducts thorough investigations on identified and suspicious accounts within the specified systems.* Ability to create a case file with documentation to support the final decision.* Monitoring of fraud claims to ensure validity of claim, which may include contacting merchants, financial institutions and/or clarifying customer statements as necessary.* Gathering appropriate documentation to support final decision.* Identify fraud trends, make recommendations for new strategies to prevent additional losses, and assume responsibility for special projects as assigned by Management* Reviews alerts/reports to detect Suspicious Activity, fully understands criteria when a Suspicious * Activity Report (SAR) is required, along with completing BSA form, writing a narrative and gathering supporting documentation* Conduct periodic internal account/customer reviews to identify potentially fraudulent activity* Reviews disputed transactions to investigate fraud claims, identify charge-back opportunities and ensure compliance with Regulations in respect to the timeframes that govern disputed transactions
Education
Gyan Jyoti College - India
Bachelor of Business Administration - BBA
University Of North Bengal
Master of Business Administration - MBA
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