Kapil Khatri

About Kapil Khatri

Strategy, Thought Leadership & Transformation – Successfully provided leadership and collaboration for complex Technologies, Agile, DevOps and ITSM customer and IT focused build, transformation and innovation projects. Leveraged Technology trends to establish global trends that created business value; helped transform various business functions to adopt Agile methodology; identified opportunities for automation and service quality improvement including automated build, test and deploy pipelines, completed several migrations to cloudEnterprising Leader with results driven outcomes experience leading the maturity in build, deploy, operations and strategic advancements for systems, procedures and methodologies. Excellence in handling techno-functional role with knowledge in digital integrations from legacy to modernization by using various methodologies like Agile/ SCRUM and SAFeDesigned Digital Transformation assessment & readiness plans, developing, formulating and communicating strategies and objectives, creating and implementing strategies, roadmap, resourcing and business value discovery workshops and implementation roadmap (strategy) for target operating model by leveraging digital technologies for enhanced business agility, customer experience and operational efficiencySeasoned People Manager: directing productive cross-functional teams using interactive and motivational leadership that’s spurs people to willingly contribute more than 100%Improved Efficiencies – Huge OpEx savings per year with increased performance and throughput while remaining under budget during significant revenue and personnel decrease; lead the architecture of multiple products improving uptime and overall systems performance multi foldPerformance Improvements & Cost Savings ->90% increase in CSI/ SLA/ KPI performance despite a cultural resistant to change and a significant loss of personnel. Multi-million dollars yearly cost savings through collaboration with enterprise architecture & product management teams to eliminate high cost, legacy and redundant applicationsStrengths Driving Culture:Value Focused | Entrepreneurial & Autonomous | Running IT as Business | Adaptive Performance | Decision Making | Scalability & Future Proofing | Influencing | Integration & Globalization | Vison & Innovation | Talent Assessment & Development | Financial Planning & Analysis

Experience

1. Vice President Business Operations

   Mastercard

   Aug 2024 — Present · St Louis, MO, US

   Vice President Business Operations pioneering in Operational Transformation. Proficient in Business Planning, Organizational Development, Process Optimization and Automation

Education

• Amravati University

  Bachelor of Engineering (B.E.), Computer Science

  1996 — 2000

Skills

• IT Service Management
• Service Delivery
• Business Analysis
• Global Delivery
• IT Strategy
• Sdlc
• Solution Architecture
• Pre-Sales
• Requirements Analysis
• Software Project Management
• Itil
• Pmp
• Outsourcing
• Transition Management
• Vendor Management