Kapil Dev

About Kapil Dev

I’m an IT Infrastructure and Virtualization Specialist with over 10 years of experience…

Experience

1. Vmware Windows Administrator

   HCLTech

   Jun 2022 — Present · IN

   Hardware Management: Managed the entire lifecycle of Dell PowerEdge and HPE ProLiant hardware. Served as the primary point of contact for vendor coordination (Dell, HPE) to expedite the resolution of all hardware failure incidents. BAU & Client Support: Addressed day-to-day operational tasks and resolved client-escalated queries for Windows Server and VMware environments, ensuring timely resolution and high customer satisfaction. Performance & Capacity Management: Diagnosed and remediated performance bottlenecks, including high CPU/memory consumption, storage space utilization, and server heartbeat failures to maintain system stability. Identity & Access Management: Troubleshot and resolved Active Directory account lockout issues and managed permissions for network shares and file systems. Virtualization Management: Executed advanced VMware and Hyper-V operations including live migrations (vMotion/Live Migration), proactive snapshot and checkpoint management to ensure data integrity, and firmware upgrades to mitigate vulnerabilities. Storage Administration: Administered vSAN infrastructure, handling disk failures, managing disk endurance, creating new disk groups, and resolving iDRAC/iLO related issues. Backup Integrity: Monitored, investigated, and resolved backup job failures to ensure data protection and meet recovery point objectives (RPO)

Education

• Government Senior Secondary School Panipat

  Intermediate, Non-Medical

  2003 — 2005

• Punjab Technical University

  BSc-IT, IT

  2010 — 2012

• Government Polytechnic College

  Diploma in ECE, Electronics & Communication Engineering

  2005 — 2008

Skills

• Cluster
• Dns
• Data Ontap
• Mcsa
• Active Directory
• Windows
• Dhcp
• Netapp
• Raid