Kapil Zutshi
Zonal after Sales Service & Business Development Manager @Ford Motor Company
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WORK HISTORY
Zonal after Sales Service & Business Development Manager @Ford Motor Company
Competencies: Service Operations Management, Strategic Planning, Business Development, Vendor Relations, KeyPerformance Indicator (KPI) Management, Customer Relationship Management (CRM), Dealer Governance, ServiceExcellence, Process Improvement, Technical Competency Development.
EDUCATION
Rajarambapu Institute of Technology, Rajaramnagar, SAKHARALE
Bachelor of Engineering -Automobile, Automobiles
Kendriya Vidyalaya
Higher Secondary Schooling
Indian Institute of Management, Calcutta
EPGBM, Global Business Management (EPGBM)
SKILLS
ABOUT KAPIL ZUTSHI
Results-oriented automobile professional with over 16 years of experienceworking with world-leading automobile companies.Proven expertise in driving customer satisfaction, revenue growth, and fostering highperformancedealer networks. Adept at leading process improvements, enhancingoperational efficiency, managing strategic projects, and driving cost optimization todeliver sustainable business outcomes.
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