Kapil Yadav
Front Office Manager @Sayaji Hotels Ltd
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WORK HISTORY
Front Office Manager @Sayaji Hotels Ltd
Indore, IN
Handling 219 Keys, Front Office operations : Revenue Management, Reservation, Front Desk, Travel Desk, Concierge, Valet Services, Club Facilities, Gym and SpaSayaji Hotel Indore offers a truly luxurious 5-star experience, renowned for its exceptional dining options and impeccable services, including a no-tip policy. Our hotel features 219 elegantly designed rooms, ranging from Club Rooms to Suites and a lavish Presidential Suite. With a choice of 8 unique restaurants and a cutting-edge night club, 54 UnderVerse, guests are spoiled for culinary options. Our 24-hour in-room dining service ensures convenience and indulgence at any hour. Setting us apart, we are the only hotel in Indore to provide a dedicated kids zone and a thrilling bowling alley. Guests can also enjoy a wide range of recreational facilities, including a large swimming pool, indoor badminton court, squash court, billiards, Yoga room and a lot more. For those planning special events, Sayaji Indore offers 15 banquet spaces with stunning wedding setups and versatile spaces for MICE and other social events that cater to every need.
EDUCATION
M K Ponda College of Business and Management, Bhopal
Bachelor's degree, Computer Science
ABOUT KAPIL YADAV
With over 14 years of rich and diverse experience in the hospitality industry, I currently serve as the Front Office Manager at Sayaji Indore, where I continue to drive operational excellence and guest satisfaction.My professional journey has spanned across some of the industry\'s most respected brands, including Radisson Hotel Group, ITC Hotels & Resorts, Taj Hotels & Resorts, Lemon Tree Hotels & Resorts, and Green Park Hotels & Resorts. This exposure has equipped me with a comprehensive understanding of hotel operations and brand standards.Over the years, I’ve held key responsibilities across Front Office Operations, Revenue Management, Reservations, Rooms Division, Travel Desk, Housekeeping, Security, and have also gained valuable exposure in Human Resources and Learning & Development.Known for my hands-on leadership style, I take pride in building high-performing teams, enhancing operational efficiency, and creating memorable guest experiences. My journey is rooted in a passion for service, continuous improvement, and a commitment to excellence in every aspect of hospitality.
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