Kapil Jaju
Cloud Enablement & Learning
- Role
- Customer Success Specialist at HSBC
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Kapil Jaju
I have 18+ years of experience in managing large operations in Technology, Banking…
Experience
Customer Success Specialist
Jun 2025 — Present · Pune, IN
Education
Pune University 2006
Bachelors
2001 — 2006
DES secondary school
SSC
Skills
- Soft Skills
- Team Leadership
- Human Resources Information Systems (Hris)
- Training Delivery
- Quality Management
- Service-Level Agreements (Sla)
- Communication
- Coaching
- Security Audits
- Performance Management
- Crm
- Direct Sales
- Risk Management
- Team Management
- Iso Standards
- Bcms
- Accelerated Learning
- Process Improvement
- Service Delivery
- Operational Risk
- Mentoring
- Customer Satisfaction
- Training
- Team Building
- Interviewing
- Call Center
- Mis
- Employee Engagement
- Operations Management
- Business Process Improvement
- Vendor Management
- Strategic Planning
- Bpo
- Customer Experience
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