Kapil G.

About Kapil G.

I possess over 21+ years’ enriched experience in the areas of Project Planning & Scheduling, Program Management, Safety & Compliance, Design Engineering, People Management, besides others.I am currently associated with Flex Ltd, Pune as Manager – Program Management. Flex Ltd is a US Based organization providing the Sketch-to-Scale® solutions in electronic manufacturing that designs and builds Intelligent Products for a Connected World. Flex delivers innovative design, engineering, manufacturing, real-time supply chain insight and logistics services to companies of all sizes in various industries and end-markets. I am working as Assistant Manager – Operations, I am the Cluster Lead heading the Guadalajara North Site in Mexico I am responsible for KPI’s of my team members and managing their deliverables with consistent KOI Trend of 100% OTD and accuracy. In current role I manage customer escalations with highly technical support requests from enterprise customers via the phone; maintain a high level of customer satisfaction. Provide leadership in problem-solving, including proposing and discussing fixes and advising and educating customers. Provide guidance to associates within the established company policies; recommend changes to policies and procedures.Maintain knowledge of current technologies and business trends to provide appropriate evaluation of each customer issue. Moreover in stint of more than 4 yrs at Flex I have complete Lean Green Belt Certification for myself and 8 team members, I am Certified Internal Auditor by LRQA, I am also IPMA Certified individual, I am also seeking to complete my PMP Certification and Prince2 Certification. I have completed Post Graduate Program in Artificial Intelligence and Machine Learning affiliated by University of Texas, Austin and Great lakesBefore Flex I was associated with Thermax Ltd and Walchandnagar Industries Ltd. The selected highlights mentioned below are indicative of the work that I have managed;• End to End Project Mgmt. Excellence in managing multiple EPC projects while developing baselines; controlling projects with respect to cost, resource deployment, time overruns and quality compliance to ensure satisfactory execution of the same• Effective leader with excellent motivational skills to sustain growth momentum while motivating peak individual performances.My goal is to transit my enthusiasm and experience into a position, where I continue to provide the strategic and tactical leadership critical to the organization.

Experience

1. Manager Program Management

   Flex

   Apr 2025 — Present · Pune, IN

   Program management, People management, Project Management,

Education

• The University of Texas at Austin

  Postgraduate Degree, Artificial Intelligence for Leaders

• Forbes Marshall Pvt. Ltd.

  Post Graduate Diploma, Steam Generation and its use

  2005 — 2006

• Government College of Engineering And Research,Pune

  Bachelor of Engineering - BE, Industrial Production Technologies/Technicians