Kapil Dhingra
Product Consultant || Product Owner || Project Management || Implementation || Professional Services || Client Services || Harris Computers || Ex- S&P Global
- Role
- Professional Services Consultant at Harris Computer
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Kapil Dhingra
An experienced professional with 8 years in project management and product ownership, specializing in cross-functional collaboration, complex problem-solving, and delivering data-driven solutions within the Financial Services sector. My expertise lies in translating business needs into technical configurations, driving platform improvements, and maintaining a high level of client satisfaction while adapting to dynamic market conditions and industry-specific challenges.Skills • Exceptional project management skills• Excellent written and verbal communication skills• Strong interpersonal skills• Ability to work cross-functionally• SaaS (Software as a Service) Implementation• Ability to manage multiple projects simultaneously• Experience in change management and information sharing• Leadership abilities, including working in a fast-paced environment• Continuous improvement mindset and commitment to learning• Strategic relationship building with key stakeholders
Experience
Professional Services Consultant
May 2023 — Present
Project Strategy and Planning: Developed and implemented strategic project plans, including scope, objectives, timelines, and resource allocation. Ensured alignment with client needs and organizational goals.• Technical Configuration & Optimization: Led data collection and analysis to determine optimal software configurations, enhancing process efficiency. Configured software using workflows, business rules, and expressions to streamline operations.• End-User Training & UAT: Conducted end-user training sessions to facilitate smooth transitions from legacy systems. Addressed inquiries and resolved problems from external clients during User Acceptance Testing (UAT) and validation phases.• Service Delivery & Client Management: Collaborated with clients and internal team members to identify and analyze business and technical needs through workshops, interviews, documentation analysis and other techniques. • Client On boarding: Oversaw the technical design, build, and installation of the platform for new clients. Owned end-to-end delivery of multiple business process related work streams.• Project Management & Cross-Functional Collaboration: Acted as a liaison between different departments to maintain quality and efficiency. Took ownership of things like plotting key milestones, handling action items, coordinating with stakeholder departments, etc. Ensured seamless integration and solution delivery.
Education
Maharaja Agrasen Institute Of Technology, Delhi
MBA, Finance & International Business
2014 — 2016
Kulachi Hansraj Model School
High School, PCM with Computer Science
1997 — 2009
Uttar Pradesh Technical University
BTech, Computer Science
2009 — 2013
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