Kapil Dhingra

Product Consultant || Product Owner || Project Management || Implementation || Professional Services || Client Services || Harris Computers || Ex- S&P Global

Role
Professional Services Consultant at Harris Computer
Location
New Delhi, DL, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Kapil Dhingra

An experienced professional with 8 years in project management and product ownership, specializing in cross-functional collaboration, complex problem-solving, and delivering data-driven solutions within the Financial Services sector. My expertise lies in translating business needs into technical configurations, driving platform improvements, and maintaining a high level of client satisfaction while adapting to dynamic market conditions and industry-specific challenges.Skills • Exceptional project management skills• Excellent written and verbal communication skills• Strong interpersonal skills• Ability to work cross-functionally• SaaS (Software as a Service) Implementation• Ability to manage multiple projects simultaneously• Experience in change management and information sharing• Leadership abilities, including working in a fast-paced environment• Continuous improvement mindset and commitment to learning• Strategic relationship building with key stakeholders

Experience

  1. Professional Services Consultant

    Harris Computer

    May 2023 — Present

    Project Strategy and Planning: Developed and implemented strategic project plans, including scope, objectives, timelines, and resource allocation. Ensured alignment with client needs and organizational goals.• Technical Configuration & Optimization: Led data collection and analysis to determine optimal software configurations, enhancing process efficiency. Configured software using workflows, business rules, and expressions to streamline operations.• End-User Training & UAT: Conducted end-user training sessions to facilitate smooth transitions from legacy systems. Addressed inquiries and resolved problems from external clients during User Acceptance Testing (UAT) and validation phases.• Service Delivery & Client Management: Collaborated with clients and internal team members to identify and analyze business and technical needs through workshops, interviews, documentation analysis and other techniques. • Client On boarding: Oversaw the technical design, build, and installation of the platform for new clients. Owned end-to-end delivery of multiple business process related work streams.• Project Management & Cross-Functional Collaboration: Acted as a liaison between different departments to maintain quality and efficiency. Took ownership of things like plotting key milestones, handling action items, coordinating with stakeholder departments, etc. Ensured seamless integration and solution delivery.

Education

  • Maharaja Agrasen Institute Of Technology, Delhi

    MBA, Finance & International Business

    2014 — 2016

  • Kulachi Hansraj Model School

    High School, PCM with Computer Science

    1997 — 2009

  • Uttar Pradesh Technical University

    BTech, Computer Science

    2009 — 2013

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Kapil Dhingra — Professional Services Consultant at Harris Computer in New Delhi, DL, IN | Unifers