Kapil Daluja

About Kapil Daluja

I introduce myself as GSC Head of Transaction Sanctions Screening -Fin Crime with 24 years of leadership experience driving enterprise-scale transformation across Financial Crime, Consumer Banking, and Payment’s domains, with 12+ years in global and regional roles covering APAC, MENA, and the UK. Currently leading HSBC’s Global Transaction Screening Sub Value Stream, overseeing 100 analysts across India. A highly self-driven executive with rich experience in managing & delivering strategic programs to create efficiencies and reduce costs. Experienced in leading a large global team (500+FTE), leveraging data, analytics and machine learning to find fin crime faster and reduce customer friction.Delivered multi-million-dollar impact through platform consolidation, AI/ML-led false positive reduction, and internalizing outsourced functions, accelerating financial crime detection while enhancing customer experience. Led cross-border service delivery, global migrations, and risk model deployments under regulatory oversight, ensuring compliance, audit readiness, and location optimization.Bring full-spectrum leadership across operations, policy governance, and technology modernization. Trusted Partner to global leadership, recognized for aligning P&L impact to Objective Key Results (OKRs), scaling international teams, and embedding outcome-based transformation. Deep expertise in sanctions screening, payment’s compliance, and organizational design.To know more about me or how I can contribute to your business, please feel free to drop me a line at k••••••@gmail.com.

Experience

1. Offshore Head Vice President - Fin Crime

   HSBC

   Apr 2001 — Present · Hyderabad, IN

   April\' 2001 – Present (Multiple Roles)Worked as Transition Manager – HSBC Vizag/Assistant Manager HSBC Sri Lanka & Hyderabad in April 2001 and elevated to the role of GSC Head of Payments Sanctioning Screening in March 2016 through various promotions. Presently, I am holding the position of GSC Head of Transaction Screening – Compliance Analytics since June 2018. I lead the end-to-end service delivery of Transaction Screening service – Compliance Analytics connected with WOLF Filter Management for two GSC centres. I direct the implementation and coordination of sanctions screening operational processes in order to identify efficiencies and ensure consistency. I also provide guidance on sanctions screening operations, propose solutions, and serve as a point of escalation to route major challenges to Sanctions Compliance. Furthermore, I supervise regulatory engagement and enterprise-wide risk assessments, while assisting the internal audit as well as regulators, such as OCC, FRB & HKMA. I support projects to ensure HSBC\'s sanctions-related controls reflect regulatory expectations and technology solutions in order to advance the bank\'s financial crime controls. I defined and implemented standardised certified process workflow and procedures.Over the years, I oversaw the adoption of Artificial Intelligence and Machine Learning technologies and played a key role in transitioning the site from Malaysia to Bangalore. I led the establishment of governance framework across 5 Payments Operations locations. I also played a key role in successful roll-outs of standard platforms - Global Billing System, Global Payments Investigation System and digitisation of the Global Payment System- GPP. I set up and chaired the relevant project governance meetings while establishing the project management tools and processes for each transition.

Education

• Great Lakes Institute of Management

  Post Graduate Program in Management for Executives, Operation Management

  2021 — 2022

• Doctor B.R. Ambedkar Open University

  Bachelor of Commerce (B.Com.), Commerce

  1997 — 2000

• St Pauls Church School, Agra

  School

Skills

• Project Coordination
• Senior Stakeholder Management
• Banking
• Risk Management
• Team Management
• Project Engineering
• Change Management
• Service Delivery
• Business Analysis
• Process Improvement
• Business Process Re-Engineering
• Ms Project
• Project Implementation
• Robotics
• Credit
• Artificial Intelligence
• Project Management
• Operations Management
• Management
• Financial Risk
• Relationship Management
• Performance Management
• Project Planning
• Business Process Improvement
• Stakeholder Management