Kapil Chugh
Business Leader - Jio | ACT | Havells | Telenor | DHL
- Role
- Sr Vice President - Segment Head, Jio Business at Jio
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Kapil Chugh
Business leader with 20+ years of experience driving growth, transformation, and strategic direction across telecom, logistics, consulting, and retail. Recognized for building future-ready, customer centric organizations capable of delivering results at scale.At Reliance Jio, currently responsible for leading revenue in the Education segment by enabling digital adoption through strategic go to-market initiatives and developing new revenue streams. Previously led revenue and customer experience for Jio-Home, achieving significant reduction in churn and expanding the subscriber base beyond 10 million.Spearheaded aggressive market expansion at ACT, delivering 30%+ annual revenue growth. At Telenor, orchestrated the fastest break even in the telecom sector by scaling a distribution network spanning over retailers. As Head of Retail at DHL Express, established India’s largest B2C express retail network through omni-channel strategies deployed across the length and breadth of the countryI have also held leadership positions at Bharti Airtel, KSA Technopak, and Havells, consistently proving my ability to deliver results in complex, high-stakes environments.I bring in a blend of strategic vision and operational discipline, with deep expertise in P&L ownership, digital transformation, market entry, and building high-performing, cross-functional teams. Committed to unlocking growth, fostering innovation, and guiding organizations through complexity and change.
Experience
Sr Vice President - Segment Head, Jio Business
Apr 2024 — Present · Navi Mumbai, IN
Education
Indian School of Business
Building Future Leaders, Organizational Leadership
Goa Institute of Management (GIM)
PGDBM, Management - Sales & Marketing
1997 — 1999
Technological Institute of Textiles & Sciences
B.Tech, Textiles
1993 — 1997
Skills
- Channel Partners
- Crm
- Retail
- Distributed Team Management
- Negotiation
- Strategy
- Business Development
- Management Consulting
- Channel
- Sales
- Sales Operations
- Team Management
- Key Account Management
- Mobile Devices
- Vendor Management
- Project Planning
- Management
- Marketing
- Leadership
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