Kapil Bajaj
Head - Digital Transformation | Analytics | Customer Experience
- Role
- Dgm Dealer Development at Morris Garages India
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Kapil Bajaj
Over 22+ years of experience in Automotive sector in diverse job roles to develop new & innovative initiatives which helped to standardize, simplify and speed up dealer operations to achieve better operating efficiency and profitability along with higher customer satisfaction
Experience
Dgm Dealer Development
Sep 2017 — Present · Gurgaon, IN
Education
Indira Gandhi National Open University
Master of Computer Applications - MCA
1999 — 2004
Delhi University
Bachelor of Science - BS
1995 — 1998
International Institute of Information Technology Bangalore
Executive Post Graduate Program in ML & AI, Computer and Information Sciences and Support Services
Symbiosis Institute of Management Studies
Master of Business Administration - MBA, Marketing
2007 — 2011
Skills
- Team Management
- Automotive
- Customer Satisfaction
- Standard Operating Procedure (Sop)
- Dealer Management
- Customer Relationship Management (Crm)
- Customer Experience
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