Kao H.

About Kao H.

I have over 10 years of combined experience in human resources, sales, and training, with…

Experience

1. Human Resources Generalist

   Horowitz Health

   May 2024 — Present

   Coordinate and facilitate full cycle talent acquisition for Recovery Academy and previously Gateway Recovery Center, Elite Recovery, Hometown Billing and Drew Horowitz & Associates.• Support and provide guidance to leadership for employee relation, workforce management, regulatory compliance, company policies, state/federal labor laws regarding employee discipline/corrective actions, etc.• Gather, analyze and report critical analytics to support strategic business decisions. • Along with the Human Resources team, provides support in benefit plan renewal and implementation. Facilitates accurate enrollment of all participants (employees, COBRA participants and retired personnel) and ensures appropriate documentation and communication of all plan options.• Process workers compensation and unemployment claims; represent the company in administrative hearings on workers compensation and unemployment as necessary. • Manage HR documentation including employee contracts, company policies and procedures, performance appraisals, compliance documents, etc.

Education

• Rasmussen University

  Business Management

  2009 — 2013

Skills

• Social Media
• Direct Sales
• Call Center
• Customer Experience
• Managed Services
• Team Building
• Quotas
• Customer Satisfaction
• Training
• Call Centers
• Mobile Devices
• Sales Operations
• Customer Retention
• Customer Service
• Telecommunications
• 4g
• Wireless
• Public Speaking
• Lte
• Sales
• Retail
• B2b
• Mobile Technology
• Account Management
• Mobile Communications
• Solution Selling
• Event Planning
• Sales Process
• Sales Management
• Cellular Communications
• Time Management