Kanwar Bhanu Pratap Singh
Key Account Management | Renewal Sales | Customer Success | Hospitality Sales | IT Sales
- Role
- Key Accounts - IT and Hospitality Renewal Sales and Client Success at Oracle
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Kanwar Bhanu Pratap Singh
IT and Hospitality Sales / Client Success professional with experience in Renewal Sales, Client Relationship, Client Servicing, Market Research and Client Training.I believe in putting the customer at the heart of everything and I am tenacious in ensuring that the customer experience of our organization is a positive one.
Experience
Key Accounts - IT and Hospitality Renewal Sales and Client Success
Jan 2016 — Present · Gurugram, IN
Department Description: HGBU (Hospitality Global Business Unit) is responsible for Client Success and Renewal of the yearly support contracts for Oracle’s privileged customers in the hospitality sector and is part of the one of the fastest growing LOB in the company.Brief Role Description: As an Account Executive with Oracle my responsibility and focus is on CUSTOMER SUCCESS by building long term, value-based relationships that enable achievement of client satisfaction and also my renewal targets for Oracle’s premier support license contracts of existing Hotels and Food & Beverages Hospitality customers. Currently I am leading the APAC region for Hospitality Sector renewals of Retail, Opera and Micros software and Hardware.I am also responsible for Client Success activities which includes client servicing, query solving, training, post sales service, client relationship and exploring additional and new business opportunities at Oracle.
Education
St. Kabir School
High School Diploma
Panjab University
B.A., English
2004 — 2007
National Council For Hotel Management And Catering Technology, Pusa, New Delhi
Diploma in Front Office Operations, Front Office - Hotels
2003 — 2004
Skills
- Customer Experience
- Selling
- Direct Sales
- Hospitality
- Negotiation
- Team Management
- B2b
- Crm
- Customer Relationship Management (Crm)
- Business Development
- Account Management
- Sales
- Salesforce.com
- Solution Selling
- Customer Satisfaction
- Training
- Customer Support
- Market Research
- Customer Service
- Front Office
- Team Building
- Lead Generation
- Vendor Management
- Hotels
- Sales Process
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