Kanwal Singh

About Kanwal Singh

Accomplished product manager with 16+ years of experience spearheading large-scale digital transformations and strategic initiatives in healthcare, financial, life-sciences and government sectors. Elevated operational and technological capabilities of high-profile clients by conceptualizing and implementing bespoke business solutions and strategic roadmaps related to digital transformation, operational excellence, M&A, compliance, and revenue growth. Championed complex, multi-million-dollar modernization programs (up to $75M) leveraging emerging capabilities in Cloud, Analytics, AI/ML, Automation and UX to solve pressing business challenges and gain competitive advantage. Passionate about translating technology innovation into tangible value - be it through improved consumer experience, operational efficiency, or data-driven insights. Proven track record of building high-performing teams, planning flawless execution, fostering trusted partnerships with stakeholders, and ensuring initiatives meet critical milestones, budgets, and business goals Firm believer in servant leadership focused on empowering teams, promoting transparency, and nurturing talent. Developed many next-gen leaders across technology and business roles

Experience

1. Senior Product Manager - Helix Innovation Platform

   Infosys

   Apr 2024 — Present

   Defined and led the product vision and multi-year roadmap for Infosys Helix, an AI-first platform improving care delivery and operational efficiency for payer and provider organizations.• Directed a 40+ person cross-functional product organization (Product Owners, Engineering, Data, QA, Scrum) delivering platform features across multi-tenant enterprise clients.• Established the platform’s AI/ML strategy, identifying high-value workflows for predictive insights, workflow intelligence, and automation-driven efficiency improvements.• Conducted market research, customer discovery, and competitive analysis to prioritize the feature backlog, refine epics, and align roadmap value to customer and business outcomes.• Standardized implementation delivery through reusable playbooks, configuration templates, and deployment frameworks, accelerating adoption across client accounts.• Delivered $20M+ in annual operational savings for enterprise customers by redesigning mission-critical workflows using intelligent automation and streamlined user experience patterns.• Reengineered strategic investment oversight for a $60M+ product portfolio, aligning funding, roadmap priorities, and capacity planning to evolving business and market needs.

Education

• Northwestern University

  Executive Education - Certificate, Product Strategy

• Rochester Institute of Technology

  Master's degree, Electrical Engineering w/ minor in Computer Engineering

  2006 — 2008

Skills

• IT Strategy
• Management Consulting
• Analysis
• Business Requirements
• Integration
• Visio
• Program Management
• Strategy
• Software Project Management
• Crm
• Business Process Design
• Change Management
• Sdlc
• Solution Architecture
• Requirements Analysis
• Vendor Management
• Project Management
• Strategic Planning
• Business Intelligence
• Agile Methodologies
• Management
• Requirements Gathering
• Software Development Life Cycle (Sdlc)
• Process Improvement
• Business Process
• Business Process Re-Engineering
• Consulting
• Business Process Improvement
• Customer Relationship Management (Crm)
• Business Analysis