Kanthini Carthigueane

Business Administrations Officer @Nxtgener

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2025 — Present

Business Administrations Officer @Nxtgener

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London, GB

Handled diverse administrative responsibilities to streamline daily business operations, including document preparation, data entry, scheduling, and managing internal communications, ultimately contributing to a more organized and efficient work environment.Managed 4–5 shared mailboxes daily, ensuring prompt and professional responses to a high volume of emails from staff, students, and external stakeholders. This involved prioritizing urgent queries, resolving issues efficiently, and maintaining accurate communication records.Built and maintained strong relationships with clients and stakeholders by offering timely support, clear communication, and proactive engagement, contributing to overall client satisfaction and long-term partnerships.Collaborated cross-functionally with departments such as IT, Admissions, and Marketing, ensuring seamless coordination and alignment across teams to support ongoing projects and resolve operational challenges effectively.Organized and supported meetings by scheduling appointments, preparing agendas, taking minutes, and ensuring follow-up actions were completed. Maintained confidential records and documentation with precision and discretion.Supported marketing and outreach efforts by assisting in the development of promotional materials, coordinating social media posts, and participating in events and campaigns aimed at increasing visibility and brand engagement.Provided frontline customer service, handling inquiries and complaints via email, phone, and in person. Worked diligently to resolve issues, offer solutions, and ensure every client interaction was positive and professional.Assisted with HR administrative tasks, including scheduling interviews, managing onboarding documents, coordinating induction sessions, and supporting the recruitment process to help ensure a smooth transition for new hires.

EDUCATION

N/A

University of East London

Bachelor of Science - BS, Computer Science

N/A

Amalorpavam Higher Secondary School

A Levels, Biology, General

ABOUT KANTHINI CARTHIGUEANE

As a recent Computer Science graduate from the University of East London, I’m passionate about leveraging technology, innovation, and efficient processes to drive meaningful impact. My academic foundation includes web design, software development, and exploring immersive platforms like EON-XR, which has sparked my curiosity about digital transformation in business and education.Professionally, I bring hands-on experience in business administration, stakeholder engagement, event coordination, and HR support. In my current role as a Business Administration Officer at Next Gen Education Recruitment, I manage client communications, streamline internal operations, support recruitment processes, and contribute to outreach and branding efforts. Previously, I served as a Financial Officer and Events & Admin Officer at UEL, where I developed a strong eye for detail, budget management skills, and a customer-focused approach.Outside of work, I’m constantly developing myself — pursuing professional certifications in business management, marketing, customer service, and IT. I enjoy taking initiative, working collaboratively, and adapting in fast-paced, multicultural environments.Whether it’s building user-focused digital experiences, supporting business growth, or coordinating impactful events, I’m driven by continuous learning and a genuine enthusiasm to contribute wherever I go.

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Kanthini Carthigueane — Business Administrations Officer at Nxtgener in London, GB | Unifers