Kannav Goyal

About Kannav Goyal

Transforming payments. Scaling platforms. Building global capability. Technology…

Experience

1. Technology Strategy & Delivery (Agile Delivery, Payments, Fintech, Aws Cloud, Devops)

   NatWest Group

   Dec 2021 — Present · Gurugram, IN

   Leading the modernization of International Payments (ISO 20022), I drive the strategy, design, and execution of a greenfield payments orchestration platform, leveraging AWS, APIs, and Microservices to enable faster, more secure, and globally scalable transactions. Managing a £35.5M portfolio with a 70-member global team across India, Poland, and the UK, I ensure technology investments align with business objectives, regulatory standards, and market needs. Spearheaded AI-powered innovations, including a chatbot that simplifies international payments, improving transaction success rates while reducing errors and manual interventions. Through process automation and CI/CD transformation, I’ve reduced inefficiencies by 95% and accelerated time-to-market by 30%, making payment flows more agile and resilient.Beyond execution, I play a key role in shaping payments strategy, driving FinTech partnerships and integrations to enhance product capabilities and customer experience. My focus on tokenization, embedded payments, and real-time payment rails has contributed to new monetization models and competitive differentiation. I also lead vendor optimization and governance, achieving a 25% cost reduction through contract restructuring, and embedded DORA metrics and Gemba methodologies to improve delivery efficiency by 25%. Passionate about talent development, I drive STEM initiatives, lead UPLIFT programs for underprivileged girls, and spearhead campus hiring efforts, fostering a diverse, innovation-driven workforce.

Education

• Haryana engineering college

  B.Tech, Electronics & Communication

  2004 — 2008

• Sant Nischal Singh Public School

  Sr. Secondary, Physics, Chemistry, Maths, English

  2003 — 2004

• Sacred Heart Convent School

  High school, general

  1988 — 2002

• Indian School of Business

  PGPMAX EMBA, Business Administration and Management, General

• Wharton Executive Education

  International Immersion, Competitive Marketing Strategy and Mergers & Acquisitions

  2024 — 2024

• London Business School

  International Immersion, Global Strategy, Organization, Innovation and Entrepreneurship

  2024 — 2024

Skills

• Vbscript
• Iseb
• Ibm Mainframe
• Application Testing
• Unix
• Istqb
• System Testing
• Iis
• Itko Lisa
• Databases
• System Integration Testing
• V-Model
• Mainframe
• Test Cases
• Manual Testing
• Requirements Analysis
• Automation
• Defect Tracking
• Web Applications
• Web Testing
• Db2
• Hp Quality Center
• Test Automation
• Black Box Testing
• Qtp
• Bug Tracking
• UI Testing
• Testing
• Sql
• Quality Center