Kannan Mahalingam
Certified Project Manager with expertise in Information Technology, Leadership, and Business Values.
- Role
- Program Manager - Anz Bank at Wipro
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Kannan Mahalingam
An accomplished Agile and Prince2 accredited Project Manager with 18 years’ experience and a proven track record in delivering medium to large scaled projects in the Telecom and Banking industry. Proficient in delivering large projects and programs with creative and innovate approaches, based on the client requirement and chosen life cycle. Expert in project management techniques with mastering in analyzing scope, estimating, planning, scheduling, quality control and tracking results. Skilled at resolving project conflicts and identifying resource requirements to improve efficiency and productivityProfessional Summary• Project Manager for AU Regulatory Program - Create and maintain a Robust backup in NZ datacenter. Service for application separation using Devops pipelines, testing and maintenance using automation techniques.• Project Manager for REAM E-security Platform - New Risk Assessment platform setup as a replacement of legacy solution using ForgeRock AM suite and integrated with Internet Banking platform.• Release Lead for Multi-Vendor Delivery: Managed the delivery of E2E Release Management for UK based client. From Estimation, Design, Development, testing & Deployment and Post go live support. Following Time boxed iteration and Waterfall model.• Project Manager for Middleware: Managed middleware development and support for EAI, XMLG and 3API. Acquired new business and ramped team from 4x developers to 21x developers, in a span of 9 months.Career Highlights:• Successfully completed the OAAM to ForgeRock implementation with value-add benefits to the customer. • Elevated the quality performance of delivery from 25% to 95% in 2018-Q2 with consistency in records.• Efficiently managed the Wipro WFT for the engagement. Improved the WFT scores from 12% to 85%, covering a headcount of 120 FT.• Successfully formulated a support model to increase the percent of incidents resolved and closed within 24 hours from 47.2% to 68% for Q2, 72% in Q3 and 77% for Q4.• Structured a delivery process to Improve the average response time of P2 incidents from 11.3 hours to 4.1 hours using LEAN ideology.• Decrease overall infrastructure cost up to 8%. Reduce implementation cost by 15% and reduce business continuity site level failure to 98%.• Created pool of Subject Matter Experts within department as \'go-to\' mentors sharing expertise while elevating cross training within the department.
Experience
Program Manager - Anz Bank
Feb 2022 — Present · Bengaluru, IN
Responsible for managing a large program of $ 6.2M for creating and maintaining a robust backup at NZ datacenter for 14 different systems using Devops CICD pipeline, Application testing and data replication and Splunk alert monitoring & reporting. Lead a team of 42 developers, Devops engineers, analyst, and testers with 3 direct reportees.Achievements:• Initiated daily standup for technology and business applications and diversified the team to work together to common goal.• Created a war-room to solve complex queries from developers and engineers.• Initiated a weekly demo internally and fortnightly demo to clients and stakeholders.• Facilitated internal training to build in-house technical expertise, product awareness and staff confidence.
Education
University of Madras
MBA, Systems
1999 — 2003
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