Aravindan Kannan
Customer Success Leader | Driving Growth and Efficiency via Automation | Delivering Sustained Operational Excellence
- Role
- Customer Success Manager at Bizongo
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Aravindan Kannan
I\'m a passionate Customer Success leader with over 9 years of experience driving value across technology and supply chain ecosystems. I believe problems can be solved no matter the complexity by aligning people, processes, and platforms thereby delivering measurable business outcomes with a tech-first approach.Currently, I serve as the Regional Head of Customer Success at Bizongo, where I manage a portfolio exceeding ₹2400 crore in annual revenue. From automating operations to enhancing vendor performance, I thrive on optimizing workflows and enabling sustainable growth. My career highlights include launching Bizongo’s Next Platform, reducing DIO by over 50%, and achieving consistently high CSAT and NPS scores (98%+).I bring a blend of strategic thinking, stakeholder management, and operational excellence—always guided by my core mantra: continuous unlearning and relearning.Let’s connect if you’re passionate about customer value, digital transformation, or building scalable success models. Happy to know more about the current trends and opportunities in Customer Success, Project Management, Operation Automation, and Strategic Management
Experience
Customer Success Manager
Sep 2023 — Present
Education
Shanmugha Arts, Science, Technology and Research Academy
Bachelor of Technology - BTech, Mechanical Engineering
2010 — 2014
Institute of Management Technology, Ghaziabad
Master of Business Administration - MBA, Marketing
2017 — 2019
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