Kanishk Sachdeva

WORK HISTORY

EDUCATION

ABOUT KANISHK SACHDEVA

Passionate and results-driven Software Engineer with expertise in cloud management and full stack development. Proficient in C#, JavaScript, Java, Python, and SQL, and experienced in leveraging technologies like AWS, Flask, Selenium, and more. Cloud Management: Ensured 99% server uptime and optimized performance for customers\' cloud servers. Collaborated closely with clients, aligning solutions with company policies and achieving 25% higher customer satisfaction. Authentication Expert: Skillfully handled OAuth authentication using Okta, establishing robust security measures for customers\' systems. Change Management: Maintained an efficient matrix system in JIRA and Git PR to track and prioritize customer change requests, ensuring timely execution with all necessary approvals. Seamless Deployment: Leveraged Terraform and Kubernetes to efficiently manage and orchestrate cloud systems, enabling smooth deployment, scalability, and boosting efficiency by 44%. Implemented AWS architecture principles for optimal infrastructure performance. Technical Support: Successfully resolved 95% of technical issues within the first call, reducing escalations. Contributed to the development and implementation of a new customer support platform, resulting in a 25% increase in efficiency and 42% sales growth. Back-end Development: Delivered exceptional projects ahead of schedule and within budget. Designed and deployed APIs utilizing AWS services, resulting in a 25% performance improvement and 40% scalability increase. Optimized database queries and implemented caching, reducing response times by 50%.🤝 Leadership & Collaboration: Led a team of volunteers in enhancing organization websites, resulting in a 25% boost in user engagement and 30% increase in website traffic. Collaborated with stakeholders to align web design and functionality with organizational goals.Passionate about driving innovation and delivering excellent software solutions. Open to new opportunities and collaborations in the field of software engineering. Let\'s connect and explore synergies!