Kanika Wadhwa
Management Consultant | Accenture Strategy | CSPO | Ex- Cognizant Consulting, Capgemini, Ericsson
- Role
- Management Consultant, Healthcare at Accenture
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Kanika Wadhwa
Management consultant with 5+ years of industry experience for Fortune 500 US healthcare…
Experience
Management Consultant, Healthcare
Aug 2022 — Present
Client Highlights:Medicare Grievances and Appeal Process Optimization using GenAI• Process Mapping: Led requirement gathering for GenAI-based G&A Medicare Intake process automation, created optimized business process flows, spearheaded implementation• Product Management: Acted as Product Owner, led initiatives around PI planning, user story creation, sprint planning, backlog grooming and refinement with business and tech stakeholders, and managed release demos to client business• Program Management: Defined governance framework for the client engagement, integrated development and value realization plan (KPIs, dashboards, etc.) Revenue Cycle Management Assessment for a US DME Provider • Value Transformation: Understood client’s patient intake, denials and appeals management, collections and billing as-is processes identified gaps and built future state flows, recommended prioritized process improvement/automation opportunities,• Reporting Strategy: Developed a standardized reporting structure, addressed current gaps, introduced the right set of metrics, executive vs operational reports, data governance structure, and implementation timeline• Vendor Management: Utilized vendor and EMR data to understand current operational performance, defined strategic options based on benefit sizing • Prioritization Framework: Understood current referral work assignment process and platform capabilities, developed improved work prioritization & assignment framework, recommended future state process flow with prioritized enhancements• Vendor Management: Assessed current clearance vendor management processes, recommended best practices to improve vendor engagement & performance and developed an insight driven vendor reporting dashboard• Data Analysis: Analyzed client’s bad debt, write-off and denial data, built visualizations using PowerBi; identified problem areas affecting revenue streams with proposed next steps• Received “Client Value Creation” award for this project
Education
Fr. Conceicao Rodrigues Institute of Technology
B.E., Electronics and Telecommunication Engineering
2012 — 2016
Institute of Management Technology, Ghaziabad
Master of Business Administration - MBA, Marketing
2018 — 2020
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