Kanika Gupta
Pega Consultant | PCSSA | Pega Infinity | Case Management | Integrations | Constellation UI | Banking (NAB) | Open to Relocation | Europe Opportunities
- Role
- Consultant at Capgemini
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Kanika Gupta
Certified Pega Developer (PCSA & PCSSA) with 5+ years of experience designing and delivering enterprise BPM solutions using Pega Infinity for the banking and financial services domain.Currently working with Capgemini, contributing to digital workflow transformation for National Australia Bank (NAB) by developing scalable case management and automation solutions.Skilled in building end-to-end case management workflows, integrations with external systems (REST / SOAP), data modeling using Data Pages, and UI development using Constellation framework.Experienced in performance tuning, debugging using PAL and Tracer, and implementing scalable processing through Data Flows and Queue Processors.Passionate about building efficient BPM solutions and exploring global opportunities in Pega consulting and digital process automation.
Experience
Consultant
Oct 2024 — Present · Gurugram, IN
Client: National Australia Bank (NAB)• Delivered scalable Pega-based BPM solutions for retail banking processes, enhancing operational efficiency and customer journey flows.• Designed and implemented high-volume bulk-processing flows using Data Flows and Queue Processors, reducing manual effort by over 40%.• Led integration of external systems using REST and SOAP APIs for seamless data synchronization and system interoperability.• Ensured compliance with global enterprise coding standards, security protocols, and regulatory frameworks (APRA guidelines).• Collaborated with cross-functional teams (QA, BA, DevOps) in Agile sprints for timely and quality-driven delivery.• Provided L2-level support and handled live defect resolution in critical production environments.• Worked with rule delegation, access control, decisioning, and reporting features to create dynamic and secure workflows.
Education
Noida Institute of Engineering & Technology
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
2016 — 2020
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