Kanika Sharma
Research Specialist
- Role
- Product Specialist at Gartner
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
Experience
Product Specialist
Nov 2016 — Present · Gurgaon, IN
Managing the “Reviews Moderation” processes for three websites for Gartner viz. Software advice, GetApp, and Capterra.\\\\n• Review Management: All three websites collectively receive an average of 60k+ reviews per month: Reviews moderation and content management.\\\\n• Responsible for conducting secondary research to identify different software by different vendors.\\\\n• Research, define and collect features for software products across industries.\\\\n• Managing the reviews and feedback of software products and taking action on enabling or disabling them\\\\n• Managing team and escalations, day-to-day productivity, stakeholder management\\\\n• Managing workflow and assigning work and ad-hoc projects to the team as well as guiding them on new projects.\\\\n• Responsible for Quality check on a daily/adhoc basis.\\\\n• Managing the team and mentoring the associates through quality check, helping them understand the various databases\\\\n• Implementing marketing strategies through research and market analysis to maximize client outreach\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
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