Kanika Sharma
Deputy Vice President @Kotak Mahindra Bank
Mumbai, MH, IN
EMAILS
MOBILE NUMBERS
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WORK HISTORY
May 2022 — Present
Deputy Vice President @Kotak Mahindra Bank
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Mumbai, IN
Spearheaded Kaizen-led process improvements in credit card journeysPartnered across product, tech, and ops teams to implement NPS/VOC-informed interventions
SKILLS
Marketing StrategyStrategyMarketing CommunicationsRelationship ManagementStrategic PlanningCustomer Relationship Management (Crm)Business Relationship ManagementRegional MarketingVisual MerchandisingBusiness DevelopmentLeadershipProject ManagementMarketingManagementTeam ManagementBusiness Strategy
ABOUT KANIKA SHARMA
Customer Experience and UX research professional with 16+ years of experience in the…
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