Kanika Mehta
Case Manager Scrum Coordinator @Tech Mahindra
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WORK HISTORY
Case Manager Scrum Coordinator @Tech Mahindra
Manchester, GB
Supported Agile team coordination by facilitating daily stand-ups and sprint planning sessions. •Managed JIRA backlogs to ensure prioritized and clear task allocation. •Assisted in tracking team progress with basic burndown charts and communicated updates to stakeholders. •Resolved minor conflicts within the team to maintain a collaborative work environment. •Act as a bridge between internal teams and customers, offering valuable insights to enhance project outcomes and overall client satisfaction.
EDUCATION
Sheffield Hallam University
Master of Science - MS, Information Technology And Management
ABOUT KANIKA MEHTA
About:Passionate and adaptable Scrum Master with a proven track record of over 3 years in driving Agile team success and enhancing project coordination. Skilled in promoting collaboration through well-organized Scrum ceremonies and efficient backlog management, ensuring clear communication and goal alignment.Throughout my career, I have facilitated the seamless execution of Agile practices within dynamic environments, utilizing tools like JIRA, Trello, Asana, and Notion to support continuous improvement. Known for building bridges between internal teams and clients, I excel at turning challenges into opportunities by fostering transparency and proactive problem-solving.My experience spans industries such as SaaS, Social Media, and Food Tech, where I have successfully delivered innovative solutions and driven customer satisfaction. With a knack for identifying opportunities and executing strategic plans, I aim to continue my journey of enabling teams to reach their fullest potential. Key Skills: Agile Methodologies: Scrum, Agile Practices, Sprint Planning, Backlog Management Project Management Tools: JIRA, Trello, Asana, Notion, MS Projects🤝 Team Collaboration: Facilitation of Stand-ups, Retrospectives, Conflict Resolution Stakeholder Engagement: Transparent Reporting, Communication, Client Satisfaction Business Acumen: Global Project Coordination, Business Strategy Implementation, Customer Support Technical Competency: CRM (Salesforce), Basics of SQL, SAP S/4 HANA, MS Office Suite Industry Experience: SaaS Implementation, Social Media Strategy, Food Tech SolutionsLet’s connect and explore how I can add value to your Agile projects!
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