Kanika Arora
Leading Team Leaders in the OnePay Disputes process. With 10+ years of experience in customer service & dispute management, I focus on driving performance, ensuring compliance, & delivering seamless customer resolutions.
- Role
- Assistant Manager at iEnergizer
- Location
- Faridabad, IN
- LinkedIn followers
- 500 followers
About Kanika Arora
As a Lead Dispute Analyst at American Express, I have over 10 years of experience in…
Experience
Assistant Manager
Sep 2025 — Present · Noida, IN
I’m an Assistant Manager at iEnergizer, leading Team Leaders in the OnePay Disputes process. With 12 years of experience in customer service and dispute management, I focus on driving performance, ensuring compliance, and delivering seamless customer resolutions through effective leadership and process improvement.
Education
NIIT Institute of Finance, Banking & Insurance Training Ltd.
Diploma of Education
2012 — 2012
Delhi University
B.a (Hons) Economics
2008 — 2011
College Of Vocational Studies
Bachelor of Arts - BA
2008 — 2012
Skills
- Retail Banking
- Portfolio Management
- Market Analysis
- Mis
- Business Development
- Microsoft Office
- Business Analysis
- Branch Banking
- Market Research
- Business Strategy
- Corporate Finance
- Team Management
- Finacle
- Cross Selling
- Business Planning
- Relationship Management
- Financial Analysis
- Core Banking
- Teamwork
- Research
- Customer Service
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