Kanik Sen

Managing Director @Accenture in India

Mumbai, IN
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+91 *********19

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WORK HISTORY

Jun 2021 — Present

Managing Director @Accenture in India

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Mumbai, IN

Talent & HR Operations Lead for all HR Operations accounts in India catering to multiple clients across multiple geographies and service lines. Responsible for over all service delivery and day to day operations for all HR Operations projects served out of India. Actively participates in solutions of new HR outsourcing deals by providing functional and SME support from service delivery perspective and is responsible for transition of new projects in conjunction with Mobilization and Transition team

EDUCATION

1992 — 1994

Asutosh College

Higher Secondary, Science

2012 — 2014

Welingkar Institute of Management

PGDBM, Business Administration and Management, General

1996 — 1998

IHM Hyderabad

BHM, Hotel Management

1980 — 1992

South Point High School

10th Standard Board Exam

SKILLS

Transition ManagementTeam LeadershipHuman ResourcesLeadershipCustomer Relationship Management (Crm)Management ConsultingPerformance ManagementCrmService DeliveryManagementOutsourcingBusiness AnalysisCustomer SatisfactionEmployee EngagementVendor ManagementProcess ImprovementGold Certification - Operations Management- Amda- Indian School of BusinessBusiness Process ImprovementProject PlanningSix SigmaProject ManagementBusiness Process Outsourcing (Bpo)Operations ManagementCall CentersTeam ManagementAnalysisQuality AssuranceBpoRevenue AnalysisChange Management

ABOUT KANIK SEN

Experienced Managing Director Operations Human Resources Outsourcing with a demonstrated history of working in the information technology, retail and services industry. Skilled in Service Delivery, Operations Management, Analytical Skills, Customer Relationship Management (CRM), and Customer Satisfaction. Strong business development professional with a PGDBM focused in Business Administration and Management, General from Welingkar Institute of Management.

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Kanik Sen — Managing Director at Accenture in India in Mumbai, IN | Unifers