Kanhai Jhaveri

Vice President of Customer Success @V2Solutions

Charlotte, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2023 — Present

Vice President of Customer Success @V2Solutions

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Charlotte, NC, US

Leading the service line with a ±$18Mn delivering projects in Cloud, data, software, DevOps and quality engineering- Direct account management of company’s largest customer- Build a sales, inside sales and account management team defining value propositions and GTM strategies- Achieved a high gross margin and a YoY margin growth- Partner with global service lines to drive collaboration, learnings, delivery, cross-sell & up-sell opportunities- Leveraged partnerships with global ISVs generating opportunities and revenues- Build relations with CIO, CTO and other technology leaders within clients

EDUCATION

2011 — 2012

SP Jain Center of Management Studies

Masters in Business Administration, Information Technology Service Management

2007 — 2009

Northeastern University

Master's, Computer Science

2007 — 2009

Northeastern University

MS, Computer Science

2007 — 2009

Northeastern University

Master's degree, Computer Science

SKILLS

Software Development Life Cycle (Sdlc)Requirements GatheringSoftware Quality AssuranceAnalysisSoftware Project ManagementPre-SalesJiraRequirements AnalysisTest AutomationManual TestingNegotiationTest Automation FrameworkAccount ManagementTest PlanningTestingCustomer SatisfactionAgile MethodologiesSdlcOperations ManagementAutomationAsp.netQuality CenterHp Quality CenterRegression TestingQuality Assurance

ABOUT KANHAI JHAVERI

Experienced Customer Success Manager heading Delivery Transformation Projects with a focus in Cloud, Data, IoT, Mobility. Multi-skilled to handle Operational Efficiencies, Revenue Growth & Revenue Acquisition, Profit Management, Team Builder and Architecture Solutions.

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Kanhai Jhaveri — Vice President of Customer Success at V2Solutions in Charlotte, NC, US | Unifers