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Current company Parakeet Health
Software Development · 18 employees · Founded 2023 · San Francisco, California, United States
Any AI agent can answer calls. Ours converts them into revenue.
Parakeet Health is the healthcare-native conversational AI platform that automates every patient access workflow — inbound and outbound — across voice, SMS, fax, and email. Not a generic chatbot retrofitted for healthcare. Not a point solution bolted onto antiquated tech. Purpose-built by operators from One Medical, Epocrates, Stripe, Rippling, and Google for the complexity of modern practice management.
We replace fragmented call centers, manual recall campaigns, and disjointed vendor stacks with a single AI-powered platform that works 24/7/365, customized to your practice's business rules:
- Books, reschedules, and cancels appointments
- Backfills last-minute cancellations and re-engages no-shows
- Converts referrals that would otherwise collect dust
- Reactivates lapsed patients and closes care gaps
- Answers FAQs across insurance, prep, locations, and policies
The results speak for themselves:
- 60% call center OpEx reduction
- 42% more calls answered
- 51% lower patient acquisition cost
- 360% average ROI within 6 months
- 6x higher conversion vs. legacy outreach vendors
- 38% more filled appointments in head-to-head pilots
Enterprise scale. Boutique customization. Hundreds of locations live in 4–6 weeks with less than 6 hours of staff time — fully integrated with Epic, Cerner, athenahealth, eClinicalWorks, ModMed, Nextech, and more.
And we put our money where our outcomes are. Our pay-for-performance model means we earn when you earn — tied to appointments booked, interactions resolved, and revenue generated. No software seats. No vanity metrics. Just measurable P&L impact.
Patient access isn't a front desk problem. It's a P&L problem. We solve it.
HIPAA · SOC 2 · TCPA Compliant