Kandie Isom

About Kandie Isom

Project Management Professional bringing 10+ years experience and skills in project management, cost control, project risk management, and business process improvement. Able to negotiate and persuade to achieve desired results and implement product quality metrics to fulfill customer needs.Specialties: Project Management, Account Management, Business Process Analysis and Improvement, Cost Control, Vendor Management, Cross-Functional Team Leadership, Budgeting and Finance, Resource Management, and Global Experience

Experience

1. Cvs Engagement Manager

   Collaborative Solutions, Llc

   Jul 2019 — Present · Dallas-Fort Worth, TX, US

   Manage 10-20 small to medium CVS engagements.* Ensure projects are properly planned and staffed.* Track issues and risks, communicate status and escalate concerns.* Provide guidance and mentoring to Principal Consultants working on CVS engagements.* Work with the client project manager and/or sponsor to identify/resolve all issues that could impact project scope and/or time frames.* Ensure project tasks are delivered within the budget outlined in the Statement of Work (SOW) and according to the agreed upon Service Level Agreements (SLA’s)* Ability to manage multiple concurrent tasks and competing priorities across a variety of clients with minimal direction.* Present clients with change orders in the event Collaborative Solutions is being asked to perform tasks that are outside the scope of the SOW.* Ensure and maintain client references through ongoing customer satisfaction.* Work with Sales when requested to help gather requirements and formulate the delivery approach for input into new proposals/SOWs.* Identify opportunities to position other service offerings

Education

• The University of Texas at Arlington

  Bachelors, Business Administration

• Western Carolina University

  Masters, Project Management

Skills

• Six Sigma
• Business Process
• Resource Management
• Saas
• Professional Services
• Cross-Functional Team Leadership
• Requirements Gathering
• Sap
• Change Management
• Workday
• Software Project Management
• Outsourcing
• Integration
• Project Portfolio Management
• Management
• Business Analysis
• Project Management
• Business Process Improvement
• Pmo
• Pmp
• Leadership
• Vendor Management
• Enterprise Software
• Quality Assurance
• Process Improvement
• Program Management
• Sdlc