Kandace M.

About Kandace M.

At CIBC, I’m committed to supporting our strategic growth by strengthening programs, fostering collaboration, and ensuring consistent excellence across every project.I feel respected and supported by my leadership in pursuing my professional goals. I am given the opportunity to participate in large initiatives across the bank. These projects allow me to continue learning and contributing at a senior level of impact.As a project manager, I do my best to lead with steadiness, collaboration, and precision, building systems that deliver sustainable results.My studies in theoretical data communications and psychology built a foundation to engage my fascination with how information moves not just through systems, but through people. That curiosity evolved into a project management career, where I get to turn complex interactions into coordinated action.Earlier in my career, my role as a project coordinator helped Cognosante—a small organization led by Founder and CEO Michelle Kang—grow to an over $1 billion valuation through disciplined program delivery and governance excellence.

Experience

1. Associate Managing Director IT Project Manager

   CIBC

   Jul 2022 — Present · Chicago, IL, US

   Lead multiple IT projects across infrastructure, data analytics, CRM and UI development.Manage cross-functional teams, coordinating development, testing, and deployment.Drive risk assessment, issue mitigation, and stakeholder collaboration with senior leadership.Managed Databricks migration and IT process enhancements.Managed the US region cross border fiinance modernization to SAP S/4HANADeliver and present concise, data-driven executive level reports Technical Project Manager and AMDTechnical DeliveryUS Data & CRM Technology

Education

• Ball State University

  Bachelor of Science, Communication and Media Studies

  1999 — 2004

Skills

• Call Centers
• Phone Etiquette
• Healthcare Information Technology
• Editing
• Microsoft Office
• Help Desk Support
• Customer Service
• Eye for Details
• Public Speaking
• Event Planning
• Cms
• Affordable Care Act
• Coaching
• Teamwork
• Data Entry
• Analytical Skills
• Performance Management
• Employee Training
• Retail
• Management
• Team Building
• Technical Support
• Project Management
• Telephone Skills
• Interviews
• Leadership Development
• Troubleshooting
• Customer Experience
• Training
• Bmc Remedy
• Powerpoint
• Microsoft Excel
• Time Management
• Analysis
• Process Improvement
• Outlook
• Microsoft Word
• Social Media