Kanchhan Sharma

About Kanchhan Sharma

Dynamic and results-oriented HR leader with 13+ years of progressive experience across the full talent lifecycle — from strategic workforce planning and HR governance to diversity hiring, talent acquisition operations, and HR generalist functions. Known for driving people-centric transformation through a unique blend of technology-enabled process design, inclusive hiring, and workforce optimization across complex, multi-business environments.Currently leading global Applicant Tracking System (ATS) Operations & Governance, ensuring seamless recruitment tech workflows, compliance, and experience for recruiters, hiring managers, and candidates. Previously served as DEI Hiring Strategist, working with global TA leaders to design and operationalize inclusive hiring initiatives, bias-free assessments, and representation-focused programs.Adept at building scalable HR processes, aligning cross-functional stakeholders, and leveraging data and automation to enable smarter, faster, and fairer workforce decisions. My foundation spans corporate HR roles in manufacturing, end-to-end WFM leadership across service lines, and deep experience in Talent Acquisition and HR analytics.Passionate about creating workplaces where technology meets empathy, where data informs equity, and where HR truly partners with business to unlock long-term value.

Experience

1. Head- Applicant Tracking System

   Tech Mahindra

   Jan 2025 — Present

   Leading end-to-end operations, governance, and optimization of the Org-wide Applicant Tracking System (ATS), ensuring seamless integration with recruitment processes, compliance standards, and user experience across global talent functions. Key Responsibilities :Own and manage the enterprise-wide ATS platform, ensuring seamless performance, configuration control, and adherence to data privacy and recruitment policies.Define and implement governance frameworks, user access controls, and process workflows to ensure global compliance and system integrity.Collaborate cross-functionally with TA, HRIS, Legal, and IT teams to enhance system capabilities, improve recruiter and candidate experience, and ensure alignment with evolving business needs.Lead end-to-end change management for system enhancements, including UAT coordination, release planning, issue resolution, and user communications.Create and maintain real-time dashboards and MIS reports to track funnel metrics, recruiter performance, and system usage trends.Provide training and support to global user groups, including recruiters, hiring managers, and HRBPs, on system best practices and new features.Act as the central point of contact for audit readiness, vendor coordination, ticket escalations, and strategic roadmap planning.Drive continuous improvement through process audits, feedback loops, and adoption of automation to reduce manual effort and improve turnaround time.

Education

• Guru Nanak Dev University

  M.Sc Zoology, Zoology

  2004 — 2006

• Punjab Technical University

  Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General