Kanchan Kumar

About Kanchan Kumar

Versatile, performance driven professional with 25 years’ experience, including 22 years managing transformational & complex projects, involving multiple stakeholders, tight deadlines, developing key deliverables and driving project success. Owned all facets of Operations including Supply Chain Management, procurement, loss prevention, QA & Administration that exceeded Organizationalexpectations. Adept at taking on extreme challenges, managing challenging clients, navigating organizational dynamics & forecasting & managing impediments to success.• Successfully led & completed multiple projects simultaneously within timelines & budget including development of new facilities, re-locating & establishing organization.• Defined SMART goals towards organizational requirements & aligned workforce for achieving same.• Introduced innovative initiatives, bettered processes by exploiting Lean and Agile methodologies.• Core group member for Strategy directions and creation of business-critical goals and initiatives.• Leveraged Six sigma tools to improve processes by DMAIC leading to enhanced output & ensured increased sense of quality amongst workforce by exposing them to lean-six sigma process.• Applied Analytical tools to derive quantifiable metrics for critical business objectives.• Ensured compliance with Government & Army’s regulations, applicable health, building, licensing requirement, reviewed and modified policies/ practices to maintain compliance. • Evolved, formulated & implemented SOPs, ensured quality in processes by defining KPIs & customer satisfaction through feedback.• Handpicked by Top Leadership to lead cross functional team in Electronic Warfare setup in critical Counter Insurgency environment.• Spearheaded operations of orphanage under CSR activities of Indian Army which included identification of children, their accommodation, well-being, schooling & funding.• Initiated/ reviewed Annual appraisal for work force, identified & fulfilled skill deficiency to employ them suitably. Enhanced skill sets of subordinates through continual learning & on-the-job training.• Coached, Mentored and Trained team members for professional development & career progression.• Spearheaded HR to include team performance, delivery, appraisal, conflict management, succession planning reward, overall administration and welfare.

Experience

1. Regional Manager Ops

   Amazon

   Aug 2022 — Present · New Delhi, IN

   Regional Manager (Air & Rail Operations for North & East), ATS Aug 2022 – Till Date Improved Rail Quality DPMO. Owned network-level safety, emergency response & statutory compliance. Embedded safety-by-design reducing systemic operational risk at scale. Applied military-grade risk assessment/ crisis leadership aligned to 0-Harm op model in time-critical environments. Managed Capex / Opex trade offs. Led and mentored senior managers, operations leaders and vendor partners. Owned planning, cost controls, SLA governance, and safety compliance. Partnered with Delhi Metro (DMRC) for first of its kind initiative for Middle mile deliveries through multi-model approach. Designed, scaled Virtual Node & Direct Cross-Dock operating models, eliminating intermediate sortation layers, reducing touch, time, cost and network latency. Led network-wide Air Safety Program, compliance, hazard reporting and frontline safety adoption at scale.

Education

• Sikkim Manipal University

  Master of Business Administration - MBA, Human Resources Management

  2008 — 2010

• Indian Institute of Management, Lucknow

  General Management Program

• Devi Ahilya Vishwavidyalaya

  Diploma in Senior Level Defence Management

• Jawaharlal Nehru Technological University

  Advanced Engineering in Communication Technology

• Jawaharlal Nehru University

  B.Tech, Electronics

• Bundelkhand University, Jhansi

  Bachelor of Science - BS, PCM

• College of Defence Management, Secunderabad

  Administration & Logistics Management (Competitive)