Kanchan Basu
- Role
- Head of Cxo Wfm - Wireless Brands at DISH TV
- Location
- Englewood, CO, US
- LinkedIn followers
- 500 followers
Experience
Head of Cxo Wfm - Wireless Brands
Oct 2021 — Present
Skills
- Workforce Management
- Customer Satisfaction
- Management
- Six Sigma
- Operations Management
- Business Process Outsourcing (Bpo)
- Bpo
- Call Centers
- Leadership
- Contact Centers
- Business Analysis
- Telecommunications
- Team Management
- Service Delivery
- Customer Retention
- Itil
- Performance Management
- Training
- Customer Service
- Cross-Functional Team Leadership
- Team Leadership
- Outsourcing
- Call Center
- Process Improvement
- Customer Experience
- Quality Assurance
- Crm
- Team Building
- Business Process Improvement
- Vendor Management
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