Kanchan Bhattacharya
Associate Director at The DataFlow Group II Ex-Centrica II Ex-Steria II Ex-IBM-Daksh
- Role
- Associate Director at DataFlow Group
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Kanchan Bhattacharya
A seasoned professional with over 19 years of experience in the Background Verifications, UK Utilities Industry spanning across Operations, Client Servicing, Service Delivery, Fulfillment, Contact Centre, and Back Office processes. Proven abilities in partnership management, strategic planning, managing operational transformation projects, improving the efficiency of operations, and detailing project information to determine effective processes for operations. A high-performing individual, demonstrating drive, enthusiasm, and initiative, with the ability to work well under pressure, consistently delivering quickly and accurately, and able to prioritize to ensure deadlines are met whilst maintaining a high standard of analysis and insight.
Experience
Associate Director
Apr 2024 — Present
Education
Raisina Bengali Senior Secondary School, Mandir Marg
Schooling
University of Delhi
Bachelor of Arts - BA
Aptech Training Education Services Ltd
Post Graduate Diploma in Sales and Marketing
Skills
- Sla
- Process Improvement
- Service Delivery
- Management
- Training
- Stakeholder Management
- Team Leadership
- Transition Management
- Quality Assurance
- Software Documentation
- Building Relationships
- Team Management
- Performance Management
- Crm
- IT Service Management
- Service Level Agreements
- Change Management
- Leadership
- Operations Management
- Vendor Management
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