Kanan Ganjoo

About Kanan Ganjoo

At IBM, as an Advisory Customer Success Manager for Automation, I specialize in driving customer success through IT automation and financial operations. With a focus on AIOps and SaaS sales, my recent roles have honed my skills in architecting solutions that enhance client satisfaction and retention.I work with a diverse and talented team of architects, engineers, and consultants to meet the business and technical needs of our customers across India and South Asia focusing more on IT Automation, FinOps and Application Modernization portfolios. I also mentor juniors, share best practices, conduct webinars and participate in debates and extempore events to foster a culture of learning and collaboration. My mission is to help our clients achieve their goals and optimize their performance using IBM\'s solutions in IT Automation and FinOps. My current role blends technical expertise with strategic insight, ensuring that clients fully leverage IBM’s innovative technologies for application modernization. As part of a collaborative team, we continuously seek to deliver optimal ROI and streamline workflows, contributing to the sustained growth and transformation of our customers\' businesses.

Experience

1. Advisory Customer Success Manager - Automation for Select Territory - West

   IBM

   Jan 2026 — Present

Education

• Himachal Pradesh University

  Bachelor of Technology - BTech, Information Technology

• Convent of Jesus and Mary shimla

  10th

• St. Bede's College, Shimla

  12th

Skills

• Core Java
• Unix Shell Scripting
• Unix
• Pl/Sql
• Sql
• Sitescope
• Java
• C
• C++
• Databases
• Shell Scripting
• Hp Rum, Hp Bsm, Itil
• Eclipse
• Web Applications
• Java Enterprise Edition
• Servers
• Oracle
• Oracle Sql Developer
• Itil
• Mysql
• IT Service Management
• Vugen
• Loadrunner
• Hp Bpm
• Apm
• Appdynamics