Kamya Jain

About Kamya Jain

I’m an Account Management & Customer Success professional with 5+ years of experience working across SaaS, HR Tech and large digital platforms, managing enterprise customers and owning relationships from onboarding to long-term growth.My core strength lies in being the bridge between customers and the product while understanding business goals, driving platform adoption, running data-backed business reviews and ensuring customers consistently see value from the solutions they invest in.Across roles at Naukri.com and Zomato, I’ve managed 300+ enterprise clients, worked closely with Founders, HR Heads, Talent Acquisition leaders, and CXOs, and driven outcomes across retention, expansion, and revenue growth. I’ve owned large portfolios end-to-end planning account strategy, forecasting performance, identifying growth opportunities and collaborating with product, tech, and marketing teams to deliver results at scale.I’m particularly strong at- Customer onboarding and adoption- Strategic account planning and renewals- Running structured business reviews and QBRs- Translating customer feedback into actionable insights- Building long-term, high-trust client relationshipsI thrive in fast-paced SaaS environments where customer success, product adoption and commercial outcomes are closely linked and where ownership, clarity and execution matter.If you’re building a product-led company and need someone who treats customer success like business ownership, I’d love to connect.

Experience

1. Growth & Strategy Lead

   Pee Safe

   Mar 2026 — Present · Gurugram, IN

Education

• New Delhi Institute Of Management

  PGDM, Marketing & HR

  2019 — 2021

• Panjab University

  Bachelor of Business Administration - BBA, Business Administration and Management, General

  2016 — 2019