Kamry Selley
Customer Support Center Americas Regional Lead @Texas Instruments
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WORK HISTORY
Customer Support Center Americas Regional Lead @Texas Instruments
In this role, I oversee and manage the leadership team of the Americas Region External Customer Support Center (CSC), which is comprised 4 team leads and 28 agents to ensure optimal team performance and strict adherence to the company’s SLAs in ServiceNow.
EDUCATION
Auburn University
Dual Masters, Industrial and Systems Engineering & MBA
Michigan State University
Bachelor of Science, Applied/Industrial Engineering and Sciences
Michigan State University
Bachelor of Engineering - BE
ABOUT KAMRY SELLEY
I’m an engineering-minded customer solutions leader with 10+ years of experience translating complex technical requirements into clear, actionable solutions for global teams and customers. My career has been built at the intersection of engineering, product, customer engagement, and system optimization, with deep experience partnering across product management, quality, IT, manufacturing operations, and development teams.Across my roles at Texas Instruments, I\'ve supported engineering-heavy workflows, led critical device reviews, analyzed product constraints, developed planning and risk-assessment tools, and coordinated operational adjustments with customers and internal teams. I thrive in roles where I can bring clarity to complex processes, align cross-functional stakeholders, and help customers adopt new tools, systems, or workflows with confidence.I’m especially passionate about work that improves how operations teams collaborate, communicate, and solve problems, whether through better knowledge management systems, streamlined processes, or more effective customer impact.I bring strong communication, rapid technical learning, systems thinking, and a solutions-oriented mindset to every team I work with. I’m excited to contribute these strengths to organizations building the next generation of technical intelligence and engineering tools.
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