Kamran Mufti
Senior Business Analyst @BSI
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WORK HISTORY
Senior Business Analyst @BSI
London, GB
EDUCATION
BCS, The Chartered Institute for IT
ITIL Advanced Certificate in IT Service Operations, ITIL
BCS, The Chartered Institute for IT
ITIL Foundation Certificate in IT Service Management, ITIL
University of Agriculture, Faisalabad
Master’s Degree, Veterinary Medicine
BCS, The Chartered Institute for IT
ITIL Specialist Certificate in Service Desk and Incident Management, ITIL
APMG International
Business Relationship Management professional (BRMP), Business Relationship Management professional (BRMP)
SKILLS
ABOUT KAMRAN MUFTI
With over 12 years of experience in managing digital services, I am a seasoned business analyst who combines technical expertise, business acumen, and leadership skills to deliver successful digital transformation projects in the health and social care sector. Currently, I am responsible for a large-scale unified data platform project at NHS South, Central and West, where I collaborate with multiple stakeholders, analyse complex data sets, and ensure the quality and security of the data dissemination to the authorised consumers. This project aims to enhance the efficiency, effectiveness, and resilience of the data services for the national health and social care organisations.Previously, I managed a digital transformation programme at NHS Professionals, where I led the implementation of a Salesforce solution pack that integrated various information management systems and processes, and improved the customer engagement, workforce management, and reporting capabilities of the business. I also managed the onboarding of new clients, the migration of data sets, and the ongoing operational support of the new systems and processes.As a certified ITIL professional and a business relationship management specialist, I am proficient in applying best practices and standards to ensure the alignment of the digital initiatives with the overall business objectives, and to foster productive and collaborative relationships with the internal and external stakeholders. I am passionate about leveraging cutting-edge technology solutions to create value and impact for the health and social care sector.
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