Kamlesh Lotlikar
Lead - Client Operations & Services
- Role
- Lead - Client Operations & Services at Infosys BPM
- Location
- Pune, IN
- LinkedIn followers
- 500 followers
About Kamlesh Lotlikar
Responsible for daily operations. Which includes Co-ordinate with transition: Process definition, documentation, training & certification. Operations: Resource planning (people, infrastructure), Quality planning (QC/QA), Performance planning, Talent management, SLA, Process & Governance (both internal & external) compliance, Effective work allocation, Customer Interaction, Knowledge management, Process Re-engineering, Resource optimization, CSAT Process, Audits & Compliance
Experience
Lead - Client Operations & Services
Jan 2024 — Present · Pune, IN
Education
Symbiosis institute of Management Studies
Master of Business Administration (MBA), Accounting and Finance, A+
2006 — 2008
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