Kamlesh Sonaria
Sr. Manager WFM & MIS at Teleperformance India
- Role
- Senior Manager Wfm at TP
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Senior Manager Wfm
Jun 2022 — Present · Indore, IN
Education
MBA in Telecommunications Management from IMS DAVV Campus Indore
MBA
2010 — 2012
Skills
- Capacity Planning
- Transition Management
- Avaya
- Bpo
- Process Improvement
- Contact Centers
- Performance Management
- Crm
- Service Delivery
- Call Centers
- Vendor Management
- Offshoring
- Sla
- Team Management
- Management
- Operations Management
- Outsourcing
- Mis
- Workforce Management
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