Kaur
E-commerce Product Group Manager @Next
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WORK HISTORY
E-commerce Product Group Manager @Next
Leicester, GB
Lead the development and maintenance of website customer experience services, ensuring alignment with organisational goals and customer needs- Manage roadmaps and oversee the software delivery lifecycle for all projects within 3 product groups- Collaborate with senior stakeholders to capture requirements, define KPIs, and report on project status and performance- Oversee resource allocation to ensure quality and efficiency in project execution - Champion Agile methodologies, facilitating collaboration between developers, QA teams and business units.
EDUCATION
ISEB
Certification in Programme and Projects Support Office Essential
ISEB
Certification in Information Security Management Principles
Sir Jonathan North Community College
9 GCSE's inc Maths, English, Science
De Montfort University
BS, Business Information Technology and Computing
Kaplan
Association of Accounting Technicians (AAT) - Foundation and Intermediate Stages
Gateway College
A Levels: Business Studies, ICT, Accounting
SKILLS
ABOUT KAUR
A results oriented Programme Manager with a passion for delivering transformational change across eCommerce, retail and public sectors. I have 16+ years of experience managing complex projects and leading cross functional teams. Having worked for large Blue Chip & FTSE 100 companies, I have acquired experience of the highest standard gained within complex matrix environments and managing teams of 3-50+ with budgets of £1M-£10M+.Specialties: Programme and project management Change management Process improvement and transformational change Stakeholder management and team leadership Agile methodologies and software development lifecycle (SDLC) Coaching, career development, and conflict resolution Technical proficiency in Azure DevOps, Google, and Microsoft tools
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