Kamilia Chtioui

Citizen Experience Advisor @CGI

Montreal, QC, CA
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Feb 2024 — Present

Citizen Experience Advisor @CGI

View department →

Montrel, QC, CA

Key role in a $33M cultural and digital transformation project, including new digital service design, CRM implementation, and customer service. • Developed and executed digital marketing strategies to enhance customer experience. • Led co-creation initiatives, reducing launch timelines by 63%. • Boosted team performance by 300%, improving citizen experience and organizational impact.

EDUCATION

2000 — 2003

ISCAE Tunis - Institut Supérieur de Comptabilité et d'Administration des Entreprises

Diploma (2 years), Sciences de la gestion

2003 — 2004

University of Tunis El Manar

Bachelor's degree, Marketing

SKILLS

New Business DevelopmentPrestashopGoogle Web ToolkitGestion D’équipeDigital MarketingMagentoLeadership D’équipeStratégie MarketingMarketing CommunicationsDéveloppement CommercialCoachingE-CommerceLeadership D'équipeCommunication MarketingSocial Media MarketingFrenchDesWeb AnalyticsSocial MediaGestion D'équipeWeb MarketingOnline MarketingPublicitéFrançaisWeb Content ManagementMarketingManagementMarketing ManagementConsumer Goods MarketingMarketing StrategyTeam ManagementMarket & Competitive AnalysisBusiness DevelopmentOnline AdvertisingTeam LeadershipSEOAdobe PhotoshopAdvertisingMarketing En LigneStrategic Communications

ABOUT KAMILIA CHTIOUI

My DNA is resolutely oriented towards Digital Marketing, E-Commerce, and Business Development. Professional with over 20 years of experience in marketing and e-commerce. Proven success in the Fashion, Beauty, FMCG, and Client Experience sectors. Recognized leader for driving growth, orchestrating innovative campaigns, and optimizing digital platforms. Solid experience in leading transformation initiatives and building high-performing teams. An entrepreneur at heart (with 2 projects to my credit), with a strong penchant for innovative concepts that create added value and serve as true growth drivers. Pioneer and initiator of e-commerce in Tunisia. I have developed expertise in online sales within the context of digital transformation and customer experience. A true aesthete, my passion for beauty is a grounding and a leitmotif for me. Product sensitivity, a taste for meticulous work, a constant pursuit of perfection, and curiosity are fundamentals that I love to share with my teams. Above all, I am passionate about people. I love novelty, thrive on new challenges, and am results-oriented. I am curious, attentive, and see opportunities where others see problems. I speak and write fluently in French, English, and Arabic.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Kamilia Chtioui — Citizen Experience Advisor at CGI in Montreal, QC, CA | Unifers