Kamesh Maskare
Deputy Manager @airtel
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WORK HISTORY
Deputy Manager @airtel
Hyderabad, IN
Managed end-to-end FTTx (Fiber to the Home) operations across assigned territory, ensuring network availability and service quality.*Led home delivery and installation services, coordinating with vendors, technicians, and logistics teams to meet SLA and TAT targets.*Supervised installation, activation, and commissioning of fiber broadband connections for residential and enterprise customers.*Handled Operations & Maintenance (O&M) including fault management, preventive maintenance, fiber cut restoration, and escalation handling.*Ensured high customer satisfaction through timely resolution of complaints and repeat fault reduction.*Conducted quality audits for installations, splicing, routing, and documentation to ensure compliance with company and safety standards.*Monitored vendor performance, productivity, attendance, and adherence to SOPs.*Managed inventory and material audits (ONT, routers, cables) to control losses and ensure availability.*Analyzed territory KPIs such as installations,fault rate, MTTR, and uptime, and implemented corrective actions.*Coordinated with sales, customer care, and planning teams to support customer acquisition and retention.*Ensured compliance with process, safety, and regulatory guidelines across all field operations.
EDUCATION
Board of Secondary Education, Madhya Pradesh
10nth
Board of Secondary Education, Madhya Pradesh
12th
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor's degree
ABOUT KAMESH MASKARE
B.E. in Mechanical Engineering having 6 years of experience in Telecom Domain into Home…
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