Kamesh Kumar Tata

About Kamesh Kumar Tata

Learning and Development Professional with 20+ years of expertise in Digitization of Learning and Development /Program Management / Operations Management / Mobile App implementation.SUMMARY:• Positioned as a Zonal Learning Manager (L6)- West, Amazon Last Mile Delivery Stations• Excellence in managing end-to-end Learning & Development Lifecycle, including TNI (Training Need Identification), Content Management, Execution & Delivery, Gap Analysis, Partner Management and Stakeholder Communication.• Expertise in leading the overall operations of the Learning and Development for pilot processes and transition projects through the lifecycle of setting-up the team, defining operational SOPs and KRAs.• Results-focused, challenge-driven executive, valued for aggressive leadership building operations to produce award-winning operational performance metrics.• Hands-on experience in measuring training outcomes, conducting pilot exercises, and reviewing the quality of new programs for modifications.• Operational competencies include Strategic Planning, Change Management, Managerial Capability Building & Organizational Development.• Excellent Facilitation, Interpersonal, Communication and Organizational skills with proven abilities in performance management.• A compelling leader, passionate about the power of collaboration, challenging the norm, and inspiring teams to unlock their potential to deliver ambitious results.ACCOMPLISHMENTS:o Managed Implementation of LMS for Web & Mobile apps for learning.o Recognized with Global Award from (LXDCON) held in Seattle in 2019 for Best use of Mobile Learning in 9 languages. Enabled teams to impart seamless training to 100k+ associates.o Awarded in Ops Academy for Program, SOP & Content design, measurably improving leadership capabilities, unlocked their potential to deliver ambitious results.o Set up and directed a strong learning team with 30 members in the West region for 6 states.o Led & implemented a Digital Transformation Project to offer Mobile app-based learning for last mile with launch of LM Learning & LM Tutorz app for over 150K users; contributed in horizontal deployment for in India UAE, MENA, Brazil, Mexico and U.K. • Applied global methodology for calculating Benchmarking rates for Sort Centers, with expected yearly gain of ~ USD 1MM. • Introduced LMS for new & transferring L4+ managers, with 100% adoption and NPS of 46% vs target of 30%, resulting in improved learning experience.

Experience

1. Learning Manager Iii (L6)

   Amazon

   Apr 2024 — Present · Mumbai, IN

Education

• IHM- BANGALORE

  Graduate in B.Sc Hospitality & Hotel Administation

  2001 — 2004

• S.S.S X Bhilai

  10 th & 12th, CBSE

  1996 — 2000

• Symbiosis Center for Distance Learning

  Post Graduate Diploma in Supply Chain Management

  2011 — 2012

Skills

• Hospitality
• Recruiting
• Restaurants
• Inventory Management
• Retail
• Management
• Customer Service
• Team Management
• Sales
• Training
• Customer Satisfaction
• Operations Management