Kamera Museau
Technical Support Specialist @Viz.ai
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WORK HISTORY
Technical Support Specialist @Viz.ai
San Francisco, CA, US
Viz.ai was the first company to create AI-powered suspected stroke detection and triage. Viz.ai has been honored with numerous awards, including being among Fast Company\'s Most Innovative Companies in 2019. Viz.ai is currently in more than 850 hospitals and is shaping the way the healthcare industry views stroke care. • Provide technical support for technical and non-technical users of the Viz app and its infrastructure, supporting on-premises and cloud-based virtual machines and networks. • Collaborate with customer IT teams and internal Viz.ai customer-facing and technical teams to troubleshoot and resolve issues • Document, triage, resolve, and escalate support cases promptly according to SLAs • Listen to Viz users and engage internal teams to help delight Viz.ai customers
EDUCATION
University of Central Florida
Bachelor's degree, Computer Science
ABOUT KAMERA MUSEAU
Project Management | Artificial Intelligence | Agile Methodologies | EHR Implementation | Health IT
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