Kameesh W.
Team Lead, Customer Success | PMP®| CSM®| Driving digital transformation| Cloud sales & strategy
- Role
- Team Lead Customer Success Manager at Netskope
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Kameesh W.
With a strong background in Business Analysis & Customer Success, Kameesh has 16+ years of specialized experience working with cross-functional leaders & stakeholders to enable efficient delivery & adoption of Software & Networking solutions, implementing and tailoring network & cloud security processes & solutions. A SAAS enthusiast, passionate about making clients successful by optimum value derivation from solutions. Kameesh is experienced in working at client locations, conducting business reviews, leading transformation projects, planning and estimation along with pre and post-implementation support, in turn, honing customer relationships. Donned dual hats by handling the role & responsibilities of a Business analyst with expertise in requirement gathering, solution implementation & post-sales support. Close coordination & building long-term relationships with the customers, proactively checking for any Networking upscales and shift to newer technologies w.r.t. cloud-based solutions etc. Demonstrated team Leadership, problem-solving, decision-making, requirement gathering from Clients, resolving conflicts, meeting productivity targets, encouraging and helping each other in the team as and when required. Kameesh graduated as an Information Technology engineer before completing MBA/ PGDM in Marketing & International business. His coursework has given him a strong understanding of not only the Technological aspects of IT but also the business side of the deliverables.He loves making new professional acquaintances. Reach out if you want to talk technology, business, space exploration or sports. Specialties:Business AnalysisCustomer Success ManagementProject and Account ManagementData visualization & reportingGood knowledge in Business Intelligence tools: QlikView and Tableau & RPA Tools like UiPath, Blue Prism & AA. Motive: Looking forward to enhancing his prospects of learning & growth at the same time. Always on the lookout for added responsibilities along with knowledge addition for improving himself and be a valuable asset to the organization.
Experience
Team Lead Customer Success Manager
Aug 2023 — Present
Education
KDK College
B.Tech, IT
Institute of Management Technology, Ghaziabad
Post graduation, Master of Business Administration, Marketing & International Business
2014 — 2016
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